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    What's In This Report

    Those who make decisions about purchasing health care benefits for their employees or members are confronted with a new array of choices calling themselves managed care. This booklet addresses the most common concerns of purchasers about cost, service, access, and quality. It provides small- and medium-size employers, health benefits plan administrators, and union officials a framework to begin a constructive dialogue with those plan representatives. This booklet is intended to be a starting point of questions to ask and issues to raise before making any choices.

    Key Findings

    View the major takeaways from this report including key statistics, figures, and more.

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